CIW now on AWS Redshift
The Commonwealth Information Warehouse has moved to the AWS Redshift environment as of February 18, 2022. The Netezza (CIW_Prod) environment will no longer be available. This change will affect all CIW users and the Service Desks which support the CIW.
- Please use the AWS Redshift environment for any CIW queries/reports.
- Refresh existing linked tables/views to AWS Redshift (if you have not already done so).
You will no longer be able to connect to the Netezza CIW_Prod environment.
For any CIW problems, please contact the Executive Office of Technology Services and Security (EOTSS) End User Support at 844-435-7629 or MassGov@service-now.com.